me77 Privacy Policy

01 About This Policy

This Privacy Policy ("Policy") describes how me77 ("me77", "we", "us", or "our") collects, uses, stores, shares, and protects the personal information of users ("you", "your", or "player") who access or use the me77 Casino platform, including the me77 website and any associated mobile interfaces (collectively, the "Platform").

This Policy applies to all personal data processed by me77 in connection with your use of the Platform, regardless of whether you are a registered account holder or a visitor browsing the site. By accessing the me77 Platform, you acknowledge that you have read and understood this Privacy Policy.

This Policy should be read alongside the me77 Terms & Conditions, which govern your use of the Platform. In the event of any conflict between this Policy and the Terms & Conditions regarding data privacy matters, this Policy shall prevail.

me77 is committed to complying with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

02 Data We Collect

me77 collects personal data through several channels: directly from you when you register or use the Platform, automatically through your use of the Platform, and from third parties where permitted by law. The categories of personal data we collect include:

me77 does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect biometric data, political opinions, religious beliefs, or health information unless specifically required by law.

03 How We Use Your Data

me77 uses your personal data only for legitimate, specified purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. The primary purposes for which we process your personal data are:

• Account Management: To create, maintain, and manage your me77 account, including verifying your identity and age (21+ requirement) during registration and KYC processes.
• Service Delivery: To provide you with access to me77's games, features, promotions, and customer support services.
• Payment Processing: To process deposits and withdrawals via GCash, Maya, and Philippine bank transfers, and to maintain accurate financial records of all transactions.
• Regulatory Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, PAGCOR regulatory requirements, and the Data Privacy Act of 2012.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other illegal conduct on the Platform.
• Responsible Gaming: To monitor gaming patterns and identify players who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion.
• Platform Improvement: To analyze usage patterns, troubleshoot technical issues, and improve the me77 Platform's performance, features, and user experience.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have opted in to receive such communications. You may opt out at any time through your account settings.
• Legal Claims: To establish, exercise, or defend legal claims in connection with your use of the Platform.

04 Legal Basis for Processing

Under the Data Privacy Act of 2012 and applicable Philippine data protection principles, me77 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you — i.e., to provide the me77 Platform services you have registered for, including account management, game access, and payment processing.
• Legal Obligation: Processing required to comply with applicable Philippine laws, including AML regulations, PAGCOR requirements, tax obligations, and the Data Privacy Act of 2012.
• Legitimate Interests: Processing necessary for me77's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided these interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing

me77 does not sell your personal data to third parties. We share your personal data only in the following limited circumstances:

• Payment Processors: We share necessary financial data with GCash, Maya, and Philippine banking partners solely to process your deposits and withdrawals. These processors are bound by their own privacy policies and applicable Philippine financial regulations.
• Game Providers: We share limited technical data (such as player session tokens) with our licensed game providers to enable game functionality. Game providers do not receive your full identity or financial data.
• Identity Verification Services: We may share identity document data with accredited KYC verification service providers to fulfill our regulatory obligations. These providers are contractually bound to process your data only for verification purposes.
• Regulatory Authorities: We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other Philippine government authorities where required by law or in response to a lawful request.
• Legal Proceedings: We may disclose your personal data to courts, law enforcement agencies, or legal advisors where necessary to establish, exercise, or defend legal claims.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of me77's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

06 Cookies & Tracking

me77 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the Platform.

The types of cookies me77 uses include:

• Essential Cookies: These are strictly necessary for the Platform to function. They enable core features such as account login sessions, security tokens, and payment flow management. These cookies cannot be disabled without breaking Platform functionality.
• Functional Cookies: These remember your preferences such as language settings, game display options, and responsible gaming tool configurations, so you do not have to reset them on every visit.
• Analytics Cookies: These help us understand how players use the me77 Platform — which games are most popular, how long sessions last, and where technical issues occur. This data is aggregated and anonymized where possible.
• Marketing Cookies: These are used only where you have consented to receive promotional communications. They help us deliver relevant bonus offers and promotions based on your gaming activity on the Platform.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the me77 Platform. For analytics and marketing cookies, you may opt out through your me77 account settings at any time.

07 Data Retention

me77 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. Our general retention periods are as follows:

• Account Data: Retained for the duration of your active me77 account, plus a minimum of five (5) years following account closure, in compliance with Philippine AML regulations and PAGCOR requirements.
• KYC & Identity Documents: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later, as required by the Anti-Money Laundering Act and PAGCOR regulations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with Philippine financial record-keeping requirements.
• Gaming History: Retained for a minimum of three (3) years from the date of each gaming session, for regulatory compliance and responsible gaming monitoring purposes.
• Support Communications: Retained for two (2) years from the date of the last communication, unless a longer retention period is required in connection with an ongoing dispute or legal claim.
• Marketing Data: Retained until you withdraw your consent to receive marketing communications, after which it is deleted or anonymized within thirty (30) days.

When personal data is no longer required, me77 will securely delete or anonymize it in accordance with industry best practices and applicable Philippine data protection standards.

08 Data Security

me77 takes the security of your personal data seriously. We implement a comprehensive set of technical and organizational security measures designed to protect your data against unauthorized access, disclosure, alteration, loss, or destruction.

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the me77 Platform is encrypted using industry-standard 256-bit SSL/TLS protocols. Look for the padlock icon in your browser's address bar when using me77.
• Encrypted Data Storage: Sensitive personal data, including identity documents and financial information, is stored in encrypted form on secure servers with restricted access controls.
• Access Controls: Access to personal data within me77 is restricted on a strict need-to-know basis. Only authorized personnel with a legitimate operational need may access player data, and all such access is logged and audited.
• Two-Factor Authentication: me77 supports two-factor authentication (2FA) for player accounts to provide an additional layer of security against unauthorized access.
• Regular Security Audits: me77 conducts regular internal and third-party security assessments to identify and remediate vulnerabilities in our systems and processes.
• Incident Response: In the event of a personal data breach that poses a risk to your rights and freedoms, me77 will notify the National Privacy Commission and affected players in accordance with the Data Privacy Act of 2012 and its implementing rules.

09 Your Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by me77. To exercise any of these rights, contact our Data Protection Officer using the details in Section 13.

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed — which is the primary purpose of this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data me77 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data me77 holds about you. You may update most account information directly through your me77 account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to me77's legal and regulatory retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to me77's overriding legitimate grounds.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that me77 has processed your personal data in violation of the Data Privacy Act of 2012.

me77 will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with notice provided to you. Note that certain rights may be limited where me77 has overriding legal obligations — for example, we cannot delete transaction records that we are required to retain under AML regulations.

10 Children & Minors

The me77 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law governing casino-style gambling. me77 does not knowingly collect personal data from individuals under the age of 21.

If me77 discovers or has reason to believe that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the personal data in question, and forfeit any associated balances in accordance with our Terms & Conditions and applicable Philippine law.

If you are a parent or guardian and believe that your child under 21 has registered on the me77 Platform, please contact our support team immediately so we can take appropriate action.

11 Third-Party Services

The me77 Platform integrates with a number of third-party services to deliver its full range of features — including payment processors (GCash, Maya, Philippine banks), game providers, and analytics tools. Each of these third parties operates under its own privacy policy and data protection practices.

me77 conducts due diligence on all third-party service providers to ensure they maintain adequate data protection standards consistent with the Data Privacy Act of 2012. All third-party processors engaged by me77 are bound by data processing agreements that restrict their use of your personal data to the specific purposes for which it was shared.

me77 is not responsible for the privacy practices of third-party websites or services that are not operated by me77. The me77 Platform does not contain links to external third-party websites.

12 Changes to This Policy

me77 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, we will notify registered players via the email address associated with their me77 account and/or by displaying a prominent notice on the Platform.

The updated Policy will take effect on the date specified in the notice. Your continued use of the me77 Platform after the effective date of any update constitutes your acknowledgment of the revised Policy. We encourage you to review this Policy periodically to stay informed about how me77 protects your personal data.

The "Last Updated" date at the top of this page reflects the most recent revision. Previous versions of this Policy are available upon request by contacting our Data Protection Officer.

13 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way me77 processes your personal data, please contact our Data Protection Officer (DPO):

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.